TERMS & CONDITIONS

Making A Purchase 

You will need to create an account with us on our website before making a purchase; this enables you to store all of your shipping and billing details so you don’t have to enter them every time you place an order with us. You can browse our website by clicking on the categories on the website. When you click onto a product you simply choose your colour or length and click the ‘buy now’ button. This item will be added to your shopping cart ready to go through the checkout process. Once all products have been added to your cart you will be prompted to login, if you aren’t already logged in, before you make your purchase. Follow the easy online instructions throughout the checkout process to finalise your order, once your payment details have been entered and you confirm your order, your payment will instantly be processed by our acquiring bank. You should receive an instant email confirmation once your order has been submitted, if you don’t receive your confirmation email within 1 working hour, please contact us to confirm your order was received successfully.

 

Hair Products 

We will not be held responsible for the way in which you use the product(s) you purchase from our website once it has left our warehouse.
Kanni’s Undiscovered Beauty will not accept responsibility if any hair is put in incorrectly, cared for incorrectly or is damaged due to perming, colouring or cutting. We recommend that instructions should be read or sought before use.
We recommend that “professional products” should be used by trained hair extension stylists or hair extension professionals who have been trained in the use of hair extensions.
Kanni’s Undiscovered Beauty would recommend that the correct colour match of hair is purchased, some brand of human hair products state that the hair can by dyed however Kanni’s Undiscovered Beauty do not recommend any dying of hair extensions.
Please note that hair and fibre colours will vary on your computer depending on your monitor resolution, please loan a colour ring or purchase a colour sample to ensure you are choosing the correct colour shade before your final purchase so the correct colour reaches you first time.

 

Returns

We are happy to offer a full refund or exchange on any faulty full price merchandise returned within 14 days of receiving your order, providing goods are in their original condition and accompanied with the rubber bands un removed from the bundles.

 

Payment & Currencies

All prices throughout our website are quoted in £ Great British Pounds Sterling. We accept most major credit & debit cards. Card Payments are processed immediately using the PayPal secure systems. NEVER send credit card details by e-mail or live chat as this is unsafe. Our online store includes a considerable level of security that is not included in e-mail. 

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
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Copyright

The design, text, graphics, images, applications, software, underlying source code and all other aspects are copyright of Kanni’s Undiscovered Beauty and our partnered brands. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only and you must seek permission from Kanni’s Undiscovered Beauty before doing so. No part of this web site may be reproduced or copied and images are property/copyrighted to Kanni’s Undiscovered Beauty and our partnered brands.

Our Right as a Supplier – We reserve the right to change prices and information at any time and without notice throughout this website.